Professional IT-support services

As part of the support services offered to our customers, we strive to identify emerging technical problems and resolve them at the required level of service. We guarantee that our clients effectively use the knowledge and experience of our professional specialists in matters that require advanced technical knowledge. The package of services offered by us is focused on the implementation and operation of information technologies, which are very important for companies today.

SLA conditions: response time 0–2 hours, problem resolution time 0–24 hours

– Remote assistance

– Помощь на месте

– For rational and efficient use of hardware infrastructure of enterprises

– System analysis services.

– Consultation

– Support configuration

- Solving the problem

– Periodic maintenance

Services can be provided in various variants depending on the budget and needs of the client.

– Network support

– Server support

– Support users

– Monitoring systems

– Monitoring network

We can classify network and internet security support.