Service Agreement
Professional IT support services
As part of the support services offered to our customers, we strive to identify emerging technical problems and resolve them at the required level of service. We ensure that our customers can effectively use the knowledge and experience of our professional technicians in matters requiring advanced technical knowledge. The service package we offer is focused on the implementation and operation of information technologies, which are very important for companies today.
SLA terms: 0-2 hour response time, 0-24 hour problem resolution time
– Remote assistance
– On-site assistance
– For rational and efficient use of companies' hardware infrastructure
– System Analysis Services.
– Consultation
– Configuration support
– Problem solving
– Periodic maintenance
Services can be provided in various options based on budget and customer needs.
– Network Support
– Server support
– User Support
– System Monitoring
– Network Monitoring
We can classify network and internet security support.
SERVICE CONTRACT
For companies; The importance of information communication systems and infrastructures is constantly increasing. Even the smallest problem with computer systems or infrastructure results in both lost employee time and commercial losses.
In this case, ongoing support is required to ensure that the system is running properly, data is backed up, and problems are resolved as quickly as possible. With a corporate service agreement, you can save time and money by not having to take your computer to a service center. With on-site service, you take the burden off your shoulders.
Engitech LLC provides annual maintenance contract services.
The prices of corporate technical support depend on the number of computers, the number and structure of network equipment, the brand of computers, and the number of printers.
This requires ongoing support to ensure the system is running properly, data is backed up, and problems are resolved early. With a corporate maintenance agreement, you can save time and money by not having to take your computer to a service center. With on-site service, you take the burden off your shoulders.
Engitech LLC offers annual maintenance contracts.
The prices of corporate technical support depend on the number of computers, the number and structure of network equipment, the brand of computers, and the number of printers.
Service Agreement
Professional IT support services
As part of the support services offered to our customers, we strive to identify emerging technical problems and resolve them at the required level of service. We ensure that our customers can effectively use the knowledge and experience of our professional technicians in matters requiring advanced technical knowledge. The service package we offer is focused on the implementation and operation of information technologies, which are very important for companies today.
SLA terms: 0-2 hour response time, 0-24 hour problem resolution time
– Remote assistance
– On-site assistance
– For rational and efficient use of companies' hardware infrastructure
– System Analysis Services.
– Consultation
– Configuration support
– Problem solving
– Periodic maintenance
Services can be provided in various options based on budget and customer needs.
– Network Support
– Server support
– User Support
– System Monitoring
– Network Monitoring
We can classify network and internet security support.
SERVICE CONTRACT
For companies; The importance of information communication systems and infrastructures is constantly increasing. Even the smallest problem with computer systems or infrastructure results in both lost employee time and commercial losses.
In this case, ongoing support is required to ensure that the system is running properly, data is backed up, and problems are resolved as quickly as possible. With a corporate service agreement, you can save time and money by not having to take your computer to a service center. With on-site service, you take the burden off your shoulders.
Engitech LLC provides annual maintenance contract services.
The prices of corporate technical support depend on the number of computers, the number and structure of network equipment, the brand of computers, and the number of printers.
This requires ongoing support to ensure the system is running properly, data is backed up, and problems are resolved early. With a corporate maintenance agreement, you can save time and money by not having to take your computer to a service center. With on-site service, you take the burden off your shoulders.
Engitech LLC offers annual maintenance contracts.
The prices of corporate technical support depend on the number of computers, the number and structure of network equipment, the brand of computers, and the number of printers.
